Job Title:                     Director of Business Development & Marketing

Department:                Administration

Reports To:                 Director of Administration – Ken Beaver

FLSA Status:               Full-Time/Non–Exempt

Updated:                      October, 2025

POSITION SUMMARY

With assistance from the Marketing Coordinator, the Director of BD&M will plan, coordinate, and implement the firm’s, practice groups’, and individual attorney activities with respect to marketing, business development, public relations, and client services. The objective is to increase visibility and brand recognition to strengthen and expand the firm’s client base. Always observes confidentiality of client and firm matters.           

FIRM EXPECTATIONS

Professional Integrity: Consistently adheres to and practices within the guidelines set forth in the firm’s employment policies, e.g., protecting confidential information. Manages all situations honestly. Fosters an open, candid, constructive, and ethical work environment.

Communication: Listens well and understands and appreciates the perspective of others; integrates the use of available technological resources when appropriate to maximize the clear and effective delivery of the message; reads and interprets complex information; tactfully, accurately, and clearly presents information (through the spoken and written word) with internal customers and/or Firm clients.

Quality of Work and Customer Focus: Has the functional and technical knowledge and skills to do the job; demonstrates a high level of service delivery; produces complete and accurate work, ensuring work meets quality, compliance, and client satisfaction standards; maintains a positive demeanor and solution-oriented approach while dealing with conflict and time demands.

Relationship Management and Inclusion: Develops rapport with others and recognizes their concerns and feelings; builds and maintains long-term associations based on trust; models and promotes a diverse and inclusive environment where differing thoughts, perspectives and experiences are valued and helps to maximize the contributions of employees; recognizes that differences, subtle forms of intolerance and explicit bias exist; is aware of potential blind spots and works to interrupt bias, insensitivity, and inappropriate behavior; regards diversity and inclusion as a cultural and business imperative.

Teamwork: Promotes high performance and a collegial environment within work groups; works closely with other departments as necessary; displays positive perspective and confronts issues negatively impacting teamwork to ensure a highly effective team; identifies opportunities to assist in team efforts; supports group decisions and solicits opinions from coworkers.

Initiative and Commitment to Task:  Takes responsibility for actions and outcomes; is available outside of standard work hours as business needs require, including extended work periods in support of Firm and/or client objectives; undertakes additional responsibilities and responds to situations as they arise without supervision; demonstrates dependability in difficult circumstances and shows a sense of urgency about getting results.

PRIMARY DUTIES & RESPONSIBILITIES

Strategic Planning and Implementation: Develops, implements, and manages the firm’s business development and client services plan consistently with the firm’s strategic plan and policies set by the firm’s Executive Committee and administration. Supports and facilitates development, implementation, and tracking of business development/marketing plans for the firm’s practice groups and over 30 individual attorneys. Participates in the firm’s strategic planning activities with respect to evaluation and improvement of present client relations and services and future business development opportunities and activities.

Budgeting: Develops and manages the firm’s business development and client services annual budget, which includes marketing expenditures for the firm, practice groups, and individual attorneys. Codes and processes invoices related to BDCS budget.

Media/Public Relations: Prepares and manages public relations activities and communications for the firm (or contracts with and provides oversight to outside agencies), including press releases, new attorney announcements and notices, other firm announcements, media materials, and coordination with any outside PR consultants.

Advertising: Designs (or contracts with and provides oversight to outside vendors to design) print and online advertising and negotiates media buys and associated contracts.

Newsletters, Brochures, and Promotional Materials: Designs (or contracts with and provides oversight to outside vendors to design), updates, and maintains online and print marketing and business development materials for the firm and for attorneys, including firm and attorney profiles, practice descriptions, brochures, and electronic newsletters. Also oversees mailing list creation and updates.

Photography, Logos, and Promotional Products: Oversees the Marketing Coordinator as they arrange for professional photoshoots and maintain associated image and logo files, and prepares various art files (headshots, logos, graphics) for use in online and print materials.

Tracking and Reporting: Oversees maintenance of firm databases utilized for marketing, business development, public relations and client services and generates reports as requested.

Website and Social Media: Oversees management of the firm’s web site via a content management system (WordPress), social networking for the firm and its attorneys (LinkedIn, Facebook, etc.), and other electronic communications, including drafting and updating content and images, evaluating effectiveness, drafting and implementing policies, and working with outside technical and design consultants as needed.

Directories and Awards: Manages the firm’s profiles on online directories and referral sites, submits information for attorney and firm awards, promotes awards, and determines which directories should be launched and maintained.

Firm Memberships: Evaluates and manages all firm memberships and works to take advantage of membership opportunities to enhance the firm’s profile.

Proposals and Resumes: Supervises and coordinates the firm’s RFP protocol process, including soliciting RFPs from appropriate perspective clients and drafting and submitting proposals for new business as needed. Participates in planning and presentation efforts as appropriate (including presentation packets, slides, etc.). Creates and maintains resumes for over 30 attorneys.

Event Planning/Coordination and Gifts: Oversees management ofbusiness development/client services functions, events, and opportunities for the firm, including:

a. Support for firm receptions, conferences, seminars, and other special firm-sponsored events.

b. Attorney receptions and celebrations (and associated gifts).

c. Holiday cards, gifts, and thank you gifts for clients or referral sources.

Sponsorships and Speaking Engagements: Identifies, evaluates, and makes recommendations for firm/attorney participation in sponsorships, conferences, tradeshows, speaking and writing opportunities, and similar events. Coordinates activities (RSVPs, promotional products, advertising, presentation slides, etc.) as needed. Promotes speaking engagements as appropriate.

Surveys and Assessment: Designs and conducts – or arranges for the design and implementation of – client satisfaction surveys and market research.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in marketing, communications or related field and a year or more of experience in a professional services organization, preferably a law firm; or equivalent combination of education and experience.
• Excellent interpersonal, verbal, and written communication skills. Ability to communicate with courtesy and diplomacy, efficiently follow written and verbal instructions.
• Able to provide information and maintain effective relationships with a diverse group of attorneys, clients, staff, and outside contacts, as well as vendors and consultants.
• Proficiency with social media platforms.
• Experience with digital marketing.
• Proficiency in Microsoft Office (Word, Excel, Power Point, Access).
• Excellent research skills.
• Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment.

ADDITIONAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language & Skills:  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to draft routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Other Skills:

• Ability to type 50 WPM. Basic knowledge in Microsoft Word, Excel, PowerPoint, Outlook, and time entry software. Must have basic knowledge of legal terminology.
• Ability to anticipate, identify, and proactively implement actions that allow timekeepers to be efficient and effective in serving client needs. Shares knowledge and mentors’ others on technology applications and firm/practice group processes.
• Prioritizes workload in an efficient and effective manner.
• Participates in on-going training assessments to enhance technical skills.
• Stays informed of all firm policies and standardized procedures and applications.
• Follows appropriate safety procedures while performing all duties.
• Maintains a neat and orderly workplace.
• Keeps supervisor abreast of current issues and potential problems as they develop, seeks advice as needed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

Job Title:                     Human Resource & Operations Coordinator

Department:                Administration

Reports To:                 Chief Finance & Operations Officer

FLSA Status:               Full-Time/Non–Exempt

Updated:                      October 5, 2025

POSITION SUMMARY

The Human Resource and Operations Coordinator supports key administrative processes across the Human Resources & Operations departments, to include, but not limited to onboarding/offboarding, labor relations, employee record keeping, financial data entry, and re-engineering, creating, and executing of Standard Operating Procedures. This role ensures a smooth experience for current employees, new hires, and candidates; provides back-up to key accounting functions and general support for cross-departmental projects.

PRIMARY DUTIES & RESPONSIBILITIES

HUMAN RESOURCES

• Serve as the primary HR contact for 60-70 employees in the Firm.
• Manage administrative tasks including payroll support, benefits inquiries, and timesheet reviews.
• Liaise between Firm and PEO provider.
• Partner with leadership to proactively address workforce needs and concerns.
• Build and maintain good business relationships with executives and administrative staff across the organizations.
• Promote a fun and team-oriented work environment.
• Manage the full-cycle for Attorney & Staff recruiting, hiring, background checks and employee eligibility verifications (I-9 and E-Verify), onboarding, orientation and training of new employees including all documents in coordination with CFOO.
• Handle employment-related inquiries from applicants, employees, and supervisors/managers, referring complex and/or sensitive matters to the CFOO.
• Manage day to day employee benefit administration & assist with open enrollment.
• Manage employee records, correspondence, and reports.
• Maintain updated/current job descriptions.
• Coordinate attorney assignments of legal assistants and back-up support for when key staff members are out of the office.
• Coordinate training events or programs and recommend resources.
• Participate in the staff development processes.
• Manage the Attorney and Staff Evaluation process.
• Provide a lead role and represent HR on the Fun & Connectivity committee.
• Execute on employee recognition programs.
• Assist with compiling and reporting of HR metrics.
• Support and coordinate with Director of Marketing on Attorney recruiting
• Compile and distribute regular HR communications to keep employees informed about policies, resources, and organizational updates.
• Schedule internal trainings and maintain the organizational training calendar.

• Track and process promotions, performance actions, terminations, and organizational changes
• Assist with HR compliance issues in collaboration with the CFOO.

OPERATIONS

• Working with the CFOO allocate, assign, and monitor administrative resources for the Firm.
• Oversee supply purchases and inventory.
• Manage bar dues/reporting requirements.
• Assist in the maintenance of employee phone and photo directory.
• Respond to and process various requests from Staff and Attorneys

ADDITIONAL RESPONSIBILITIES

• Build and maintain good business relationships with executives and administrative staff across the organizations.
• Assist with special projects across HR and Finance, including process improvements, system updates, calendar planning, and policy implementation, while keeping things on track and ensuring clear communication with all stakeholders.

• Demonstrate professionalism and excellence while leading one or more HR functional areas, such as onboarding, benefits, training, HR database maintenance and personnel analytics.
• Perform general administrative duties such as data entry, scanning, and correspondence.
• Gain firsthand experience with financial management tools and software such as SurePoint and Filevine systems.
• Performs other related duties as assigned.

MINIMUM QUALIFICATIONS

• A bachelor’s degree or equivalent experience.
• Minimum of 2 years of relevant experience in HR, operations, finance support, or a related field.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Strong written and verbal communication skills, with a professional and approachable tone.
• Familiarity with HR systems (e.g., Paylocity, ADP, Paychex)
• Ability to collaborate with colleagues across teams and Practice Groups.
• High level of attention to detail and commitment to accuracy.
• Ability to manage sensitive and confidential information with discretion.
• Experience coordinating meetings, trainings, or events.
• Proficiency in Microsoft Office Suite.

FIRM EXPECTATIONS

Professional Integrity: Consistently adheres to and practices within the guidelines set forth in the firm’s employment policies, e.g., protecting confidential information. Manages all situations honestly. Fosters an open, candid, constructive, and ethical work environment.

Communication: Listens well and understands and appreciates the perspective of others; integrates the use of available technological resources when appropriate to maximize the clear and effective delivery of the message; reads and interprets complex information; tactfully, accurately, and clearly presents information (through the spoken and written word) with internal customers and/or Firm clients.

Quality of Work and Customer Focus: Has the functional and technical knowledge and skills to do the job; demonstrates a high level of service delivery; produces complete and accurate work, ensuring work meets quality, compliance, and client satisfaction standards; maintains a positive demeanor and solution-oriented approach while dealing with conflict and time demands.

Relationship Management and Inclusion: Develops rapport with others and recognizes their concerns and feelings; builds and maintains long-term associations based on trust; models and promotes a diverse and inclusive environment where differing thoughts, perspectives and experiences are valued and helps to maximize the contributions of employees; recognizes that differences, subtle forms of intolerance and explicit bias exist; is aware of potential blind spots and works to interrupt bias, insensitivity, and inappropriate behavior; regards diversity and inclusion as a cultural and business imperative.

Teamwork: Promotes high performance and a collegial environment within work groups; works closely with other departments as necessary; displays positive perspective and confronts issues negatively impacting teamwork to ensure a highly effective team; identifies opportunities to assist in team efforts; supports group decisions and solicits opinions from coworkers.

Initiative and Commitment to Task:  Takes responsibility for actions and outcomes; is available outside of standard work hours as business needs require, including extended work periods in support of Firm and/or client objectives; undertakes additional responsibilities and responds to situations as they arise without supervision; demonstrates dependability in difficult circumstances and shows a sense of urgency about getting results.

ADDITIONAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language & Skills:  Ability to read and interpret financial documents instructions, and procedure manuals. Ability to draft routine reports and correspondence. Ability to speak effectively before groups employees of organization.

Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:  Ability to apply common sense understanding to carryout instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Other Skills:

• Ability to type 50 WPM. Exceptional knowledge in Microsoft Word, Excel, PowerPoint, Outlook, and time entry software. Must have basic knowledge of legal terminology.
• Prioritizes workload in an efficient and effective manner.
• Participates in on-going training assessments to enhance technical skills.
• Stays informed of all firm policies and standardized procedures and applications.
• Follows appropriate safety procedures while performing all duties.
• Maintains a neat and orderly workplace.
• Keeps supervisor abreast of current issues and potential problems as they develop, seeks advice as needed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to ten pounds and occasionally lift and/or move up to forty pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Overview:

Are you an experienced attorney with a passion for employment law? CGA is seeking an attorney to join our growing team. In this role, you will work within our esteemed practice groups, providing expert legal counsel to our valued clients, managing a wide range of labor and employment matters. The ideal candidate will have an interest or direct experience in representing clients to prevent, identify, and resolve people problems within the full range of labor and employment matters – including counseling, litigation, negotiation, mediation, and detailed analysis of cases involving the FMLA, ADA, FLSA, Title VII, ADEA, and other federal, state, and local laws.. This position offers the opportunity for professional growth and development in a dynamic and supportive environment and the ability to practice across multiple practice groups.

Are you an experienced attorney with a passion for employment law? CGA is seeking an attorney to join our growing team. In this role, you will work within our esteemed practice groups, providing expert legal counsel to our valued clients, managing a wide range of labor and employment matters. The ideal candidate will have an interest or direct experience in representing clients to prevent, identify, and resolve people problems within the full range of labor and employment matters – including counseling, litigation, negotiation, mediation, and detailed analysis of cases involving the FMLA, ADA, FLSA, Title VII, ADEA, and other federal, state, and local laws.. This position offers the opportunity for professional growth and development in a dynamic and supportive environment and the ability to practice across multiple practice groups.

Key Responsibilities

• Provide legal advice and representation in labor disputes, employment discrimination cases, wage and hour claims, and other employment-related matters.
• Conduct thorough legal research and analysis to support client matters and ensure compliance with applicable laws and regulations.
• Draft, review, and negotiate employment contracts, policies, and procedures with meticulous attention to detail.
• Collaborate effectively with clients, colleagues, and external stakeholders to develop and execute strategic legal solutions.
• Manage multiple matters simultaneously and prioritize tasks effectively to meet deadlines and deliver high quality work product.
• Represent clients in mediations, arbitrations, conferences, depositions, administrative hearings, and court proceedings.
• Develop strategies to minimize risk and efficiently resolve disputes.
• Stay updated with changes in labor and employment law and advise clients accordingly.

Qualifications:

• Juris Doctor (JD) degree from an accredited law school.
• Active license to practice law in Pennsylvania.
• Minimum 3-4 years of experience practicing law.
• Demonstrated expertise in drafting and negotiating contracts and agreements.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.

Additional Experience (Desirable)

• A focus practice on employment law matters.
• Track record of successfully managing and mentoring junior associates or legal staff.
• Involvement in professional organizations and commitment to continuing legal education.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance, life insurance, retirement plan, business phone provided, CLE budget, and paid time off.
• Opportunities for professional growth and advancement within the firm.
• Ownership Opportunity: Drive your career forward with autonomy and ambition. Forge your path to co-ownership through initiative and entrepreneurial fervor.
• Realistic billable hour expectations to support work life balance.
• Supportive and collaborative work environment.

If you are a talented transactional attorney ready to take the next step in your career, we invite you to join our team. Apply today and become part of our tradition of legal excellence and community service.

Position Overview:

Are you an experienced transactional attorney with a passion for business and real estate law? CGA is seeking an Attorney to join our growing team. In this role, you will work within our esteemed Real Estate/Business Transactional practice groups, providing expert legal counsel to our valued clients. This position offers the opportunity for professional growth and development in a dynamic and supportive environment.

Key Responsibilities:

• Provide legal advice and representation in a wide range of business and real estate transactions.
• Conduct thorough legal research and analysis to support client matters and ensure compliance with applicable laws and regulations.
• Draft and review legal documents, including contracts, agreements, and transactional documents, with meticulous attention to detail.
• Collaborate effectively with clients, colleagues, and external stakeholders to develop and execute strategic legal solutions.
• Manage multiple matters simultaneously and prioritize tasks effectively to meet deadlines and deliver high quality work product.

Qualifications:

• Juris Doctor (JD) degree from an accredited law school.
• Active license to practice law in Pennsylvania.
• Minimum 3-4 years of experience practicing transactional law, with a focus on business and real estate transactions.
• Demonstrated expertise in drafting and negotiating complex contracts and agreements.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.

Additional Experience (Desirable):

• Track record of successfully managing and mentoring junior associates or legal staff.
• Involvement in professional organizations and commitment to continuing legal education.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance, life insurance, retirement plan, business phone provided, CLE budget, and paid time off.
• Opportunities for professional growth and advancement within the firm.
• Ownership Opportunity: Drive your career forward with autonomy and ambition. Forge your path to co-ownership through initiative and entrepreneurial fervor.
• Realistic billable hour expectations to support work life balance.
• Supportive and collaborative work environment.

If you are a talented transactional attorney ready to take the next step in your career, we invite you to join our team. Apply today and become part of our tradition of legal excellence and community service.

Position Overview:

Join our dynamic law firm as a Litigation Attorney and step into a role where you will make an immediate impact! With a full caseload ready from day one, you will dive into challenging work while enjoying the support of a collaborative team environment.

Why Join Us:

• Immediate Impact: You’ll hit the ground running with a robust caseload straight from our established client base, allowing you to highlight your skills and expertise from the start.
• Supportive Environment: Work alongside experienced attorneys who are committed to your success. From mentorship opportunities to ongoing professional development, we invest in your growth.

Qualifications:

• Excellent oral and written communication skills.
• Strong analytical and research abilities.
• Demonstrated ability to manage a high-volume caseload efficiently.
• Proven record of success in trials, arbitrations, and mediations.
• Ability to work independently and collaboratively as part of a team.
• Proficiency in legal research tools and software.
• Spanish Bilingual is a plus but not required. 

Education/Certifications:

• Juris Doctor (J.D.) degree from an accredited law school.
• Admission to the Pennsylvania Bar and in good standing.
• Prefer 2+ years of experience   in civil litigation and/or criminal (prosecution or defense). 

Key Responsibilities:

• Conduct legal research and analysis to provide sound legal advice and strategy to clients.
• Draft pleadings, motions, briefs, and other legal documents.
• Manage all aspects of discovery, including drafting and responding to discovery requests, conducting depositions, and preparing witnesses.
• Represent clients in hearings, mediations, arbitrations, and trials.
• Negotiate settlements and participate in alternative dispute resolution processes.
• Communicate effectively with clients, opposing counsel, and the court.
• Stay current with developments in relevant laws and regulations.

If you are a talented litigation attorney ready to take the next step in your career, we invite you to join our team. Apply today and become part of our tradition of legal excellence and community service.